Retail Consultants, Retail Industry Experts, Retail Strategy Training

Brian_retaildoctor_retailconsultant_retailexperts copy

Brian Walker

Founder & Chair

“Successful retail transformation begins with framing goals, best practice insights, understanding trends and defining your “true” growth opportunity. However retail excellence is also about knowing “how“ to deploy these insights to maximise your growth.”

Brian Walker – Founder and Chair

“Successful retail transformation begins with framing goals, best practice insights, understanding trends and defining your “true” growth opportunity. However retail excellence is also about knowing “how“ to deploy these insights to maximise your growth.”

“95% of all decisions are based on emotions, you must know what drives your customers to be able to successfully engage with them. Creating loyal customers is more than just discounts, it involves evoking their emotions at every touchpoint with your brand.”

Anna_retail_insights_retailconsultant_retailexperts copy

Anastasia Lloyd-Wallis

COO & Head of Insights

Anastasia Lloyd-Wallis – COO & Head of Insights

“95% of all decisions are based on emotions, you must know what drives your customers to be able to successfully engage with them. Creating loyal customers is more than just discounts, it involves evoking their emotions at every touchpoint with your brand.”

Enhancing performance across all of retail, large and small.

Trusted by Australia’s Best Of The Best Retailers.

VIEW CASE STUDIES

What we do

Brian Walker

Founder and Chair

“Strategy without insights is like surgery with a blunt scalpel.” – Brian Walker

INSIGHTS

Every well evidenced business decision begins with best in class insights. Backed by the experience of 18 years as market leaders we exclusively leverage the power of customer insights methodologies (Limbic Insights™) Global trends in best practice (Through our global network – Ebeltoft Group) business best practice (Fit for Business™ diagnostics) and future proofing insights (Retail 2030 program) to create true differentiation and growth.

ADVISORY

With our experience across all retail categories, we bring the knowledge and skill to advise you and your team through the challenges that retail inevitably brings. We work collegiately with you to build insights fuelled strategies and find the paths that will enhance performance. Our strategic planning and advisory work can involve strategy workshops, developing strategic plans and working with you to execute.

OPERATIONS

Experience working with over 700 retail businesses has given us a better grasp on the retail benchmarks that drive performance than any other consultancy could hope to provide. Our Fit for Business system builds this knowledge into a framework which our consultants can work through directly with you and your team, on the shop floor, in the support office and in the board room.

ACADEMY

Our proven Fit for Business™ modules form the basis of The Retail Doctor Academy. With the goal to increase your sales, improve retail skills throughout the business and allow your whole team to understand the language of retail. We offer off the shelf training modules, bespoke content for your brand or full retail excellence programs that combine training and compliance. We teach your team the steps that define the best retailers.

To enhance retail performance for your business, contact us today

CONTACT US